What is traveline cymru?

It's a service which provides impartial timetable and journey planning information about all public transport services - buses, coaches and trains in Wales. It also provides National rail and coach timetables for the whole of the UK.  We can even tell you how to get to the stop from which you need to travel.

The traveline cymru phone line opened in 2000, the traveline cymru website went live in 2003, Modus personalised travel plans went live in 2004 and Traveline.txt was launched in 2005.

How can I contact traveline cymru by phone?

You can phone traveline cymru on 0871 200 22 33 - you will be directed to our bilingual call centre in Porthmadog. Calls cost 10p per minute. Lines are open between 7am and 10pm every day (except 25 and 26 December and 1st January); call centres in some areas are open over different hours.

Does traveline cymru provide fare information?

The traveline cymru call centre can provide you with the majority of bus fares but as yet this information is not available on the web site. However, please visit our new fares page which highlights some popular tickets.

Can traveline cymru answer journey plans by e-mail?

We try to respond to every email as soon as possible, but in the first instance please use the journey planner or contact traveline cymru by phone.

Who runs traveline cymru?

traveline cymru is operated by PTI Cymru Ltd, a non profit making company based on a partnership between the Welsh Assembly Government, local authorities and bus operators.

PTI Cymru Ltd is responsible for collecting and organising all of the timetable information for use by the traveline cymru call centre, website and Traveline.txt. This information is also used by local authorities for real-time bus stop information, and information at the bus stop.

PTI Cymru Ltd is also responsible for marketing traveline cymru - for promotional material or information on attending events please e-mail us.