Generally :

• Smoking is banned on all buses.
• Food and drink is not allowed on buses.
• Bikes are not allowed in most cases - but see our travel with a bike page for services you can take bikes on.
• No flammable liquids e.g. petrol are allowed to be carried on buses
• Whether luggage or dogs are allowed on the bus is generally at the driver’s discretion.

See below for policies on buses run by:

• Arriva Cymru
• Cardiff Bus
• First Cymru
• Megabus
• National Express
• Newport Bus
• Stagecoach in South Wales

ARRIVA CYMRU

• Refrain from eating food or drink that may make other passengers journeys unpleasant or otherwise cause offence.
   
• Carriage of Wheelchairs and Buggies: Subject to enough space being available and subject always to the discretion of the driver, we will carry up to 2 buggies on buses that are specially arranged with a low flat floor and designated areas for buggies and wheelchairs. The driver has the discretion to require that pushchairs are folded at busy times or if a customer wishes to board with a wheelchair. Passengers should cooperate in allowing proper use of the designated wheelchair space by vacating this space if required by a passenger in a wheelchair. We cannot accommodate wheelchairs or unfolded buggies on buses without these facilities. In addition, we do not carry prams on any buses.
   

• Cycles are only carried on a limited number of buses specifically modified for this purpose where safety notices detailing the arrangements to be followed are clearly posted. See our travel with a bike page for more information.
   

•  Luggage: In the interests of safety and for the comfort of all of our customers we restrict the size and type of luggage or other belongings that you can bring on our buses. We reserve the right to refuse permission for you to bring any item on our buses. You may bring small items of luggage or other belongings with you at the discretion of the driver, providing they are not bulky or are likely to present a danger or nuisance to other passengers or staff. You remain responsible for any items you bring.  You may not be allowed to travel if, for example, the available space for carriage of luggage is already full or if in the opinion of the driver your luggage or belongings will block gangways and access to emergency exits on the bus. We cannot be held responsible for any loss or inconvenience to you if you are refused travel under these circumstances or if you suffer loss or damage to luggage or other belongings whilst on the bus.
   

• Certain items cannot be carried under any circumstances in the interests of safety. These include accumulators, explosives, ammunition, weapons and combustible or otherwise hazardous materials including petrol.

CARDIFF BUS

• On board the bus: passengers' luggage weighing less than 15 kg. is carried free. Children's fares are charged for passengers' luggage weighing over 15 kg. and for all goods for sale or delivery. Luggage and pushchairs can only be carried if suitable space is available and must not obstruct gangways or seats required by passengers. Bulky items must not affect the safety and comfort of passengers. Inflammable or dangerous substances must be in containers constructed so that if the bus is involved in an accident there will be no damage or injury to passengers or the vehicle.  No food or drink to be consumed on the bus.

• Bicycles: Where bicycles are carried on a trailer fixed to the rear of a bus, it is the bicycle rider's responsibility to ensure that the machine is securely stowed on the trailer to prevent it becoming detached. Cardiff Bus will not be held responsible for any loss, damage or inconvenience that may occur as a result of a bicycle becoming detached from the trailer. See our travel with a bike page for more information.

FIRST CYMRU

• No bicycles. See our travel with a bike page for more information.
• No alcohol
• No food and drink to be consumed on the bus
• No flammable liquids
• Luggage and dogs are accepted at the driver’s discretion

MEGABUS

• Bicycles: Unfortunately megabus.com buses are unable to carry bicycles. See our travel with a bike page for more information.
   
• Luggage: Passengers are advised that megabus.com will accept up to one piece of luggage per passenger weighing no more than 20kg and no larger than the size of a standard suitcase. Passengers can also take on board one piece of hand luggage up to the size of a small to medium sized hold-all. Megabus.com cannot guarantee to be able to accommodate any excess baggage and passengers who bring along excess baggage may be refused travel.

 NATIONAL EXPRESS

• Luggage: National Express asks that each passenger only brings a maximum of two medium sized suitcases weighing no more than 20kg each and one piece of hand luggage with them when travelling by coach. If you do carry more than this allowance National Express cannot guarantee that we will be able to accommodate the excess baggage. Space can often be of a premium and National Express cannot predict what luggage other passengers on the same journey may bring.

• On board the coach: Although there are many items you can carry on-board a coach, there are a few items that National Express do not allow to ensure the safety and comfort of other passengers and their luggage. Unfortunately National Express are unable to carry items that are perishable including meat, fish and other items that maybe fragile or have sharp or protruding edges.
  A full list of items that are not allowed on board are detailed below:
  We kindly request that you do not bring the following items within your luggage:

• Any weapons

• Drugs or solvents (other than medicines)

• Live or dead animals

• Fish or insects

• Battery powered wheelchairs/disabled scooters

• Surfboards

• Prams

• Non folding pushchairs

• Non folding bicycles See our travel with a bike page for more information.

• Any other items considered unsuitable for carriage by reason of their weight, size, shape or character.

• Wheelchairs: National Express will accept lightweight manual wheelchairs for travel, subject to them being capable of being stowed in the luggage hold of the coach. National Express regrets that they are unable to accept manual wheelchairs that are more than 20kgs in weight.  National Express is currently working with coach manufacturers and the DfT to provide coaches that are fully wheelchair accessible. For further information, please telephone our Disabled Persons' Travel Helpline on 0121 423 8479.

NEWPORT BUS

• No bicycles. See our travel with a bike page for more information.
• No flammable liquids of any kind e.g. petrol.
• No lead based paint.
• No open food and drink
• No alcohol
• Luggage and dogs are at driver’s discretion
• No weapons

STAGECOACH SOUTH WALES

• Luggage is at driver’s discretion.  If the luggage is big enough to take up a seat it will be charged a fare.  Passenger has to be prepared to load luggage on themselves.
• No Bikes usually.  However, passengers have the option of phoning stagecoach to let them know beforehand and then they may be allowed on.  This is usually on coach services where the bus has a boot, and the passenger has to be prepared to load the bike into the coach themselves.  See our travel with a bike page for more information.
• No Flammable liquids
• No Food or Drink to be consumed to be consumed on the bus
• No Alcohol
• No Weapons
• Dogs cannot travel for free on Stagecoach South Wales (except for guide dogs).  A fare of 35p single will be charged or a £5.00 weekly ticket can be bought.